❓ Frequently Asked Questions
at77 FAQ — All Your Questions Answered Here
From making deposits to claiming bonuses, playing on mobile, and keeping your account secure — every question you might have about at77 has a clear answer on this page.
Whether you are new to at77 or a returning player, many questions can come to mind. How to deposit funds, how bonuses work, what to do for a better mobile experience — all of these topics are organised into five sections. Click directly on any section to find your answer. If you cannot find what you are looking for, reach out via our 24/7 live chat or email.
How to Make a Deposit
at77 currently supports four deposit methods: bKash, Nagad, Rocket and bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank). All transactions are processed quickly and kept fully secure through SSL encryption.
The minimum deposit amount across all payment methods is ৳100. Whether you deposit via bKash, Nagad, Rocket, or bank transfer, you can get started with just one hundred taka.
Go to the cashier page, select Nagad, enter the amount, and send money to at77's designated Nagad number. Note down the payment reference number. After a successful transfer, your at77 account balance is usually credited within a few minutes.
bKash payments are usually credited within a few minutes. Occasionally there may be a slight delay due to banking traffic. If the funds have not arrived after 10 minutes, contact our 24/7 live chat with a screenshot and our team will resolve the issue promptly.
The minimum withdrawal amount is ৳500. Once the request is approved, funds are typically delivered to bKash, Nagad, or Rocket within 5 to 30 minutes. Bank transfers may take a little longer.
Responsible Gaming
at77 offers both a cooling-off (short-term break) and a self-exclusion (long-term exclusion) option. You can set a break for a specific period in your account settings, or email our support team and they can temporarily or permanently deactivate your account.
If you find yourself spending beyond your budget, chasing losses by playing again, neglecting family or work, or feeling restless when you are not playing — these are clear signs of problem gambling. If this sounds familiar, take a break immediately and seek professional help.
Yes, at at77 you can set a daily or weekly deposit limit. Once the limit is active, deposits beyond that amount are no longer possible, which genuinely helps with budget control. Lowering the limit takes effect immediately, but requests to raise it involve a short delay.
You can find detailed information on at77's responsible gaming page. You should also seek help from professional Bangladeshi organisations that work with mental health and addiction. Please remember that at77 is intended only for people aged 21 and above and is meant for entertainment purposes.
Bonuses & Offers
After opening a new account, at77 automatically adds a 120% bonus on your first deposit, up to a maximum of ৳20,000. For example, if you deposit ৳1,000 you will receive an extra ৳1,200 in bonus funds, giving you a total balance of ৳2,200. No promo code is needed — the bonus is applied automatically.
A wagering requirement means you must bet the bonus amount a set number of times before you can withdraw it. At at77, wagering is calculated on the bonus amount only — not on the deposit. Example: ৳1,200 bonus × 15 = a total of ৳18,000 in bets must be placed before bonus winnings can be withdrawn.
No, the welcome bonus applies only once per player. Opening a new account or creating multiple accounts for the same person is against the rules and can result in the bonus being cancelled and the account being closed.
Yes, at77 bonuses have a specific usage period. If wagering is not completed within that period, the bonus balance may be cancelled. It is always a good idea to read the relevant terms and conditions carefully when claiming a bonus.
Playing on Mobile
First, clear your browser cache and cookies. On Android, open Chrome and go to Settings → Privacy → Clear Browsing Data. On iPhone, go to Settings → Safari → Clear Website Data. Then refresh the page — in most cases this resolves the issue.
If the connection drops, the game generally stays paused on the server at the point where it stopped. When the connection returns, refresh the page and reopen the same game — incomplete rounds are completed automatically or restored to their previous state. Avoiding play on a weak network reduces the chance of this happening.
Yes. On Android, open at77.mom in Chrome, tap the menu icon, and select "Add to Home Screen." On iPhone, tap the share icon in Safari and choose "Add to Home Screen." After that you can open it directly just like an app.
The at77 site is built with a mobile-first design. All games should run smoothly in modern Android or iPhone browsers (Chrome, Safari, Firefox). For the best experience, keep your browser updated to the latest version and use a reliable internet connection.
No separate app installation is needed. at77.mom works great directly in your mobile browser. Adding the shortcut to your home screen as described above gives you an app-like experience — no download, no storage cost.
Stay Safe
Never share your OTP, bKash, or Nagad PIN with anyone — not even someone claiming to be an at77 representative. No genuine at77 representative will ever ask for your PIN or OTP over a call or chat. This kind of request is a sign of fraud — end the conversation immediately and notify our support team.
Always check that your browser's address bar shows at77.mom. Fraudulent sites usually look similar to at77 but have a slight difference in the address — such as a hyphen, extra numbers, or a different domain. Verify the address before clicking any link, and if in doubt, type it directly into your browser.
at77 uses full SSL encryption, meaning your personal information, payment details, and login data are transferred through encrypted channels. Our servers do not sell any personal information to third parties. Full security details are available on our privacy policy page.
Use a password of at least 12 characters that includes uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Do not use your at77 password on any other site and do not share it with anyone. Make it a habit to change your password regularly.
If you see an unfamiliar login or an unauthorised transaction, change your password immediately and notify us via at77's live chat or at [email protected]. Our security team will quickly review account access and take the necessary action. Acting without delay is the most important thing here.
Still have questions? We are always here.
If you did not find your answer in this FAQ, contact the at77 support team directly — assistance is available in both Bengali and English, 24 hours a day, seven days a week.